Reference

Your account connects payments and game rooms in one place

We built the account flow around the wallets you already use. Once you're in, bKash, Nagad and Rocket sit right beside the lobby so funding and cashing out never pulls you away from the tables or slots.

Mobile wallet flowDashboard viewLocal English supportLive casino and slots
Batjil Your account connects payments and game rooms in one place

The signup path and what happens after

You enter your mobile number, confirm the verification code we send, then set a password. The whole flow takes about a minute if your phone signal is steady. After that your dashboard opens and you see your wallet balance at the top, the deposit chip row below that, and the three main lobby sections underneath:

slots, live casino and sportsbook. We ask for identity verification before your first withdrawal so payouts clear to the right account. That step usually means uploading a photo of your national ID or passport and a selfie; it sits in the account-settings panel once you're ready. Support runs through live chat if something blocks the

signup or if the verification code doesn't arrive. Players in Dhaka and Chittagong reach the lobby in seconds once the verification step clears, and the same mobile-first layout works across the country where local law permits access.

  • Verification by code We send an SMS code to your mobile. Type it in and your account activates. The code expires after ten minutes so complete the step while it's fresh.
  • Identity check before payout Your first withdrawal triggers a one-time identity review. Upload your ID and a selfie in the account panel; approval usually takes a few hours during business days.
  • Wallet row visibility bKash, Nagad and Rocket chips appear above the lobby once you log in. Tap one, enter your amount, and the wallet app opens with our account number pre-filled.
  • Chat channel during signup If the verification code doesn't land or the signup form rejects your number, open the chat bubble. Our team can resend the code or check your account status in real time.

Account

You enter your mobile number, confirm the verification code we send, then set a password. The whole flow takes about a minute if your phone signal is steady. After that your dashboard opens and you see your wallet balance at the top, the deposit chip row below that, and the three main lobby sections underneath: slots, live casino and sportsbook. We ask for identity verification before your first withdrawal so payouts clear to the right account. That step usually means uploading a photo of your national ID or passport and a selfie; it sits in the account-settings panel once you're ready. Support runs through live chat if something blocks the signup or if the verification code doesn't arrive.

Browse Lobby

Your details are encrypted for secure account access.

ACCOUNT HELP

Channels for signup questions and wallet issues

If the verification code doesn't arrive, if your mobile number shows as already registered, or if a deposit clears in your wallet but doesn't appear in your dashboard, the fastest fix is live chat. We also publish an email address for account-security questions and a help-centre article index that covers password resets, identity-document uploads and withdrawal timing. All three channels run in local English so you don't need to translate your question, and chat responses usually come through within a few minutes during daytime hours.

Team online

Live chat during signup

Tap the chat bubble if the form rejects your number or if the SMS code never lands. The team can resend codes and check registration status without leaving the page.

Email for account security

Send account-lock requests, password-reset issues or identity-verification questions to our published support address. Replies come back within a few hours on business days.

Help-centre article index

Search the knowledge base for step-by-step walkthroughs on password recovery, document uploads and withdrawal timing. Each article includes screenshots of the dashboard panels.

ACCOUNT SAFETY

Encryption, verification and access control

Every login and payment request travels over an encrypted channel so your password and wallet PIN stay private. We store your mobile number and identity documents in a separate database that the front-end lobby can't read directly, and we ask for a fresh login if your session sits idle for more than an hour. Before your first withdrawal we verify your ID against the mobile number you registered, which stops payouts landing in the wrong account.

Encrypted login and payment

Your password and every transaction request move through SSL encryption. The protocol keeps your credentials and wallet details unreadable to anyone listening on the network path.

Identity check at first payout

We match your uploaded ID to the mobile number on your account before releasing your first withdrawal. It's a one-time step that confirms the money goes to the person who opened the account.

Session timeout after idle time

If you leave your account open and don't interact for an hour, the system logs you out. You'll need to enter your password again, which stops someone else using your device to access your wallet.

Separate database for documents

Your ID scans and selfie sit in a storage layer the public lobby can't query. Only the verification team sees those files, and they delete rejected or duplicate uploads after review.

LOCAL WALLETS

Mobile payment rails for deposits and withdrawals

We route every transaction through the wallets Bangladesh players already trust. When you tap a deposit chip your own bKash, Nagad or Rocket app opens, you confirm with your PIN, and the balance lands in your dashboard wallet usually in under a minute. Withdrawals reverse the path: you request the amount, we verify your identity if it's your first payout, then the money moves to the mobile number you registered. No intermediate accounts, no currency swap outside what your wallet operator handles.

bKash
Nagad
Rocket
Upay
Bank Transfer

Signup, login and wallet answers

Enter the number tied to your bKash, Nagad or Rocket account. We send the verification code to that number and later use it to confirm withdrawal requests, so it must match your wallet.

The SMS usually lands within thirty seconds. If it doesn't appear after two minutes, check your signal and request a new code. The chat team can resend it if the system blocks your number.

No. The account flow requires a Bangladesh mobile number because deposits and withdrawals route through bKash, Nagad or Rocket, and those wallets all use phone-number identification.

Upload a clear photo of your national ID or passport and a selfie holding the same document. The review team checks that the name and photo match your account details before approving payouts.

Tap the password-reset link on the login screen. We send a six-digit code to your registered mobile number; enter it and set a new password. The old one stops working as soon as you save the new one.

Yes, but it requires a manual review. Contact support through chat or email with your old number, your new number and a photo of your ID. The team will migrate your account once they confirm both numbers belong to you.
Reference

Register

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.